INFORMATION SECURITY POLICY
Purpose of Information Collection:
bacau.com.vn collects customer personal information to support the company's personal customer storage and management operations. This serves as the basis for distinguishing different customers in order to provide them with corresponding benefits and entitlements.
Personal information helps bacau.com.vn better serve customers to deliver absolute satisfaction with the products and services provided.
2. Scope of Information Use: BẮC ÂU uses customer information to:
Customer support when purchasing products.
Answering customer inquiries.
Provide customers with the latest information about our policies, conduct customer surveys, and implement promotional activities related to BẮC ÂU products and services if you register to receive information via email.
Implement customer care programs such as customer appreciation gifts, and other loyalty initiatives.
3. Information Storage Duration: Customer information registered for technical consultation, services, and products at bacau.com.vn will be stored by us for a period of 5 years.
4. Information Access Organization: bacau.com.vn
Unit Address for Information Collection and Management:
BAC AU COMMERCIAL SERVICE TECHNOLOGY COMPANY LIMITED
Level 14, HM Town Building, 412 Nguyen Thi Minh Khai Street, Ban Co Ward, Ho Chi Minh City
Tools and means for users to access and modify their personal data:
We have appropriate technical and security measures in place to protect customer personal information when collecting data on our website.
Bắc Âu is fully committed to not using customer information for any purposes that violate applicable laws and regulations.
Customer Information Security Commitment:
Customer personal information is completely confidential and we do not lease or sell your information to any third parties. Additionally, customers may have higher requirements regarding the protection of their personal information.
All customers have the right to request that we allow customers to access, modify, or delete their personal information, or if customers have any questions about the terms of their personal information, please send us an email.
Customer Complaint Reception and Resolution Mechanism:
In the event that a customer files a complaint regarding bacau.com.vn's use of customer information in violation of the stated purpose or beyond the disclosed scope, the customer must submit a complaint letter along with documents and evidence demonstrating bacau.com.vn's violation. Within 10 business days from the date of receipt of the complaint letter and supporting documents from the customer, estec.vn will review and resolve such complaints.
24-Hour Customer Support Center
Call us 24/7 for consultation and answers to all your product inquiries.
Hotline: (+84) XXX.XXX.XXX